The Agenda

Opening remarks from the event director

09.00 - 09.10

An exploration of how organisations can navigate the intersection of digital transformation and AI adoption in highly regulated environments, where the need for speed must be carefully balanced with compliance. This keynote examines a critical shift: AI is not simply accelerating existing processes, but fundamentally reshaping how work flows across organisations. Rather than incremental improvement, this demands structural reinvention of operating models, governance, and decision-making. Bridging digital transformation and AI strategy, the session will offer a forward-looking perspective on managing uncertainty, aligning stakeholders, and redesigning organisations to thrive in increasingly complex, regulated landscapes while unlocking the full potential of AI-driven change.

Keynote Presentation

09.10 - 09.35

Transformation is too often framed as a finite programme: a roadmap, milestones and an end date. This keynote reframes it as an enterprise capability: adapting continuously while sustaining performance. It examines why major change efforts lose momentum when teams face initiative overload, unclear priorities and slow decision-making. The focus shifts from technology deployment to execution in uncertainty: dynamic strategy, adaptable operating models and culture expressed through scalable behaviours. It also explores the leadership challenge of balancing speed with resilience, autonomy with alignment and progress with operational stability. Ultimately, lasting impact comes when adaptability is embedded in how the enterprise works every day.

Keynote Presentation

09.40 - 10.05

This session explores why identity is becoming the cornerstone of successful digital transformation. As organisations move away from fragmented, perimeter-based controls, the focus is shifting toward continuous, intelligent trust embedded across every user interaction. Drawing on extensive experience helping enterprises deliver secure, seamless digital experiences, Lisa Occleshaw will share how leading organisations are rethinking identity as a strategic enabler, not just a security layer. The talk will unpack the transition to continuous trust, key challenges along the way, and how to balance security with user experience. Attendees will gain practical insights into building resilient, identity-first foundations for modern digital businesses.

Keynote Presentation

10.05 - 10.20

This presentation explores the growing tension between rapid innovation and responsible transformation in the age of data and AI. As organisations race to unlock value, leaders are increasingly challenged to balance speed with sustainability, trust, and governance. This talk will examine where “data-first” and “AI-first” strategies often fall short, and the unintended consequences that can arise from poorly governed change. It will also provide a practical perspective on how to establish effective guardrails that enable innovation without constraining it. Attendees will gain insight into the critical role of senior leadership and boards in shaping transformation that is not only fast, but responsible, resilient, and built to last.

Keynote Presentation

10.20 - 10.45

Our first networking break of the day taking place within the exhibitor floor where teas, coffees and refreshments will be available.

10.45 - 11.15

In today’s landscape of constant disruption driven by economic pressure, rapid AI advancement, and shifting talent dynamics, transformation is no longer a one-off initiative, but an ongoing leadership challenge. This keynote panel brings together senior leaders to explore how organisations can navigate uncertainty while delivering meaningful, sustained change. Panellists will discuss the importance of aligning people, process, and technology, and why an overemphasis on any one area can derail progress. Attendees will gain practical insights into decision-making in ambiguity, balancing competing priorities, and building resilient, adaptable organisations equipped for continuous transformation.

Keynote Panel Session
11.15 - 12.00

What does it really take to transform an established organisation into a digital-first business? This presentation brings together the critical pillars of transformation; people, technology, and process through the lens of NewDay’s journey. Moving beyond theory, the session explores the realities of re-platforming core systems, reshaping engineering culture, and evolving ways of working to support modern delivery. It will also examine how to balance innovation with operational stability, and the path from building internal capability to creating commercially viable products. Grounded in real experience, this talk offers candid lessons learned, key challenges, and practical insights for leaders driving transformation at scale.

Presentation

12.00 - 12.25

What does transformation look like when you’re not starting with cutting-edge technology, but with real-world constraints, legacy challenges, and frontline pressures? This session offers an honest, experience-led perspective from within Blood Cancer UK, exploring how organisations can balance long-term strategic ambition with the realities of day-to-day delivery. It will անդր how to build the foundations for sustainable change, navigate organisational readiness, and manage transformation in environments where change fatigue is real. Grounded in practical experience, this talk will resonate with leaders working to drive meaningful progress—not from a blank slate, but from where they are today.. 

Presentation

12.25 - 12.50

Mezze lunch served within the exhibitor floor, our event chef prepares a highly nutritious and energising lunch. It's a great chance to chat with fellow delegates on the key morning highlights and also a brilliant time to connect and discover more on the services on offer from our event exhibitors.

12.50 - 13.50

Organisations are expected to constantly pivot between “command & control” to “empower & enable” governance models in search of that scalable balance between control and agility.  We will explore the tension between traditional governance models and the need for flexibility, responsiveness and value-delivery at pace. Spotlighting the cultural dimension on how leadership behaviours and organisational mindset influence this balance. Key themes may include adaptive governance frameworks, data-driven decision making, team empowerment, aligning accountability with agility and taking a look in the future on how governance must evolve in an AI enabled landscape.

Presentation

13.50 - 14.15

Stay tuned!

Presentation

14.15 - 14.30

Organisations are expected to constantly pivot between “command & control” to “empower & enable” governance models in search of that scalable balance between control and agility.  We will explore the tension between traditional governance models and the need for flexibility, responsiveness and value-delivery at pace. Spotlighting the cultural dimension on how leadership behaviours and organisational mindset influence this balance. Key themes may include adaptive governance frameworks, data-driven decision making, team empowerment, aligning accountability with agility and taking a look in the future on how governance must evolve in an AI enabled landscape.

Presentation

14.30 - 14.55

Our afternoon networking break  taking place within the exhibitor floor where teas, coffees and refreshments will be available.

14.55 - 15.30

As transformation becomes continuous rather than episodic, many organisations are facing a growing challenge: how to drive change without overwhelming their people. This panel explores the intersection of change fatigue and intentional culture design, examining how leaders can create environments that sustain performance without burnout. Panellists will share how to move beyond surface level culture initiatives to embed behaviours, rituals, and operating models that support ongoing evolution. Attendees will gain practical insight into balancing pace with stability, recognising the signs of transformation overload, and designing cultures that enable change to stick, without exhausting the workforce.

Panel Session

15.30 - 16.05

AI transformation is often framed as a technology shift but in reality, it’s a fundamental change in how people work, make decisions, and collaborate. This session explores why many AI initiatives fall short when culture and behaviours fail to keep pace with technological capability. It will examine how automation is augmenting rather than replacing roles, elevating human contribution toward judgement, creativity, and problem-solving. The talk will also address what it takes to build an AI-ready workforce, from reskilling and digital literacy to enabling cross-functional collaboration. Looking ahead, it offers a perspective on the future workplace, where human and AI collaboration becomes the norm.

Presentation

16.05 - 16.30

A practical look at what it actually takes to successfully deliver digital change in highly regulated environments. Drawing on real-world experience from a workflow rollout across more than 50 offices, alongside a second major transformation currently underway in the public sector, this session goes beyond theory to explore the realities of implementation. It will highlight the operational, cultural, and governance challenges that arise, and how they can be navigated effectively. Attendees will gain insight into balancing compliance with agility, aligning stakeholders, and driving adoption at scale, with practical lessons that can be applied to transformation programmes across similarly complex organisations.

Presentation

16.30 - 16.55

Grab a drink with your fellow delegates, a brilliant opportunity for some closing networking and to create meaningful connections with like-minded professionals.

16.55 - 17.45